
44
TROUBLE-SHOOTING GUIDE
PROBLEM POSSIBLE CAUSE RECOMMENDED ACTION
FILL VALVE DOES
NOT CLOSE (con't.)
Fill valve is stuck Check if fill valve is installed backwards. If yes, re-pipe.
If there is a faulty internal spring or diaphragm in the fill
valve, replace valve.
Check if there is an obstruction that will not allow valve to
seat properly. Clean or replace valve as needed.
Check for control voltage across fill valve coil. (Check
wiring and controls.)
REDUCED OUTPUT
OR NO OUTPUT
(even though water
level is proper)
Heater malfunctioning Verify that proper voltage is being applied to heaters.
Check heater amperage.
Malfunctioning control
system
If heater contactor is not functioning, replace.
Check if heater fuses are blown and replace if required.
Check if auxillary limit controls are not allowing system to
operate (i.e.: duct humidistats, air flow proving switch,
etc.). Reset, replace or calibrate as needed. (Air flow
switch, terminals 14 & 15, measures 24 VAC if open.
On-off high limit, terminals 9 & 10, measures 21 VDC if
open.)
Check if the (optional) heater overtemperature
thermostat has been tripped. Reset if necessary.
Replace zone valve, if end switch is not closing.
FILL VALVE
CYCLES ON & OFF
FREQUENTLY
(several times per
minute)
Malfunctioning level control
system
Verify that unit has the new probe head design. If probe
head does not have skirt extensions surrounding probe
rods, it is an obsolete model and DRI-STEEM
recommends replacement of probe assembly.
If needed, clean probe tips.
Check water conductivity. (Minimum conductivity for
proper operation of level control system is 100 µS/cm.)
Verify that probe wiring is correct.
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